Privacy Policy

We collect the following types of information when you interact with our services:

• Personal Information: Name, contact number, email address, billing address, and payment information.
• Booking Information: Car rental preferences, pick-up and drop-off locations, and travel dates.
• Technical Data: IP address, browser type, and other device-related information when you access our website or app.
• Location Data: With your consent, we may collect your real-time location information for service purposes, such as determining the closest available car or pick-up point.

We use the information we collect to:

• Process and manage your bookings.
• Communicate with you about your reservation and provide customer support.
• Improve and personalize your experience on our platform.
• Ensure vehicle safety and monitor rental agreements.
• Conduct marketing campaigns and promotional offers, provided you have opted in for such communications.
• Comply with legal obligations and enforce our terms and conditions.

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with trusted third-party providers who help us with booking management, payment processing, and customer support.
• Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

We use cookies and similar tracking technologies to enhance your experience on our website and app. These tools help us:

• Remember your preferences and improve functionality.
• Track website usage and performance for analytical purposes.
• Show relevant advertisements based on your browsing behavior.

You can choose to disable cookies through your browser settings, but doing so may affect the functionality of certain features.

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to data for authorized personnel only.

You have the following rights regarding your personal data:

• If the customer fails to appear at the scheduled pick-up time without prior notice, the booking will be considered a no-show, and no refund will be issued.

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can ask us to correct any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.
• Opt-Out: You can opt-out of receiving marketing emails by following the unsubscribe link in our communications.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

Our website or app may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites, and we recommend reviewing their respective privacy policies.

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information.

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of significant changes via email or in-app notifications. Your continued use of our services after the changes have been made signifies your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

• Email: Customer Service Support@cabrentservice.com
• Phone: 9828114329